Terms of sale
Welcome to Lightde's (hereinafter referred to as "we") Shopify store. By using our services and purchasing our products, you agree to the following terms of service. If you have any questions, please contact us via email: christophergonzalez8467@hotmail.com.
1. Orders and Payment
Submitting an order through our store constitutes an offer from you to purchase our products. We reserve the right to confirm or reject any order (e.g., due to out-of-stock products, incorrect information, etc.). Once payment is completed, the order will take effect, and we will arrange shipment as soon as possible. All payments must be made through the payment methods supported by the store, and you must ensure that your payment information is true and valid.
2. Shipping and Delivery
We will ship the products to the delivery address you provided after confirming your order. The delivery time depends on your location and the selected shipping method, and specific details will be subject to logistics notifications. We shall not be liable for delivery delays or losses caused by incorrect delivery addresses or force majeure.
3. Return and Exchange Policy
Within 7 days of receiving the products, you may apply for a return or exchange if the products are unused, undamaged, and the packaging is intact. The shipping costs for returns and exchanges shall be borne by you (except for product quality issues). Please contact our customer service email to apply for a return or exchange, and we will guide you through the process.
4. Product Description
We make every effort to ensure that the product descriptions and images on the store are accurate. However, slight deviations may occur due to shooting light, display differences, etc., and the products shall be subject to the actual items received. If there is a quality problem with the product, please contact us in a timely manner for handling.
5. Disclaimer
We shall not be liable for indirect losses caused by the products (such as inconvenience in use, loss of expected benefits, etc.). You must properly keep the purchased products; we do not provide return, exchange or compensation services for damages caused by improper use.
6. Changes to Terms
We may update these terms of service according to business needs. The updated terms will be posted on the homepage of the store, and your continued use of our services will be deemed acceptance of the updated terms.
7. Contact Information
If you have any questions, complaints or suggestions, please send an email to: christophergonzalez8467@hotmail.com, and we will reply to you within 3 working days.
Lightde reserves the final interpretation right of these terms.